Refund & Cancellation Policy

We keep our classes small — eight students at most — which means one cancellation can cost us a seat we cannot refill. Please read the policy below before booking.

Classes and workshops

Cancel at least 7 days before the class start date and you will receive a full refund to your original payment method. Cancellations made inside 7 days of the class are not refundable, but you are welcome to transfer your seat to another student or to a later date at no charge, space permitting.

If we cancel a class for any reason, you choose a full refund or a transfer to the next available date. That promise is unconditional.

Shop orders

Unused items in their original condition may be returned within 30 days of delivery for a full refund. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect, in which case we cover it.

Hand-dyed goods vary slightly from piece to piece. That variation is a property of the process and is not considered a defect.

How to request a refund

Email us with your order or booking number. We reply within two business days and refunds are issued to the original payment method within five business days of approval.